Our minimum order quantity for custom apparel is 25. This minimum ensures that we can deliver a high-quality custom product while also keeping costs reasonable. However, please note that the minimum order quantity may vary depending on the product you are interested in. If you have specific questions about minimum order quantities, please contact us and we would be happy to help.

We require high-resolution files such as .ai, .eps, or .pdf for your logo or design. These files allow us to ensure that the final product is of the highest quality. If you don't have a high-resolution file available, please let us know and we may be able to work with you to create one.

Our typical turnaround time for orders is 14-18 weeks. However, this may vary depending on the complexity of your order and the current demand for our products. If you have specific timing requirements, please let us know and we will do our best to accommodate your needs.

We offer a range of printing and embroidery options to ensure that we can meet your customization needs. Some of our most popular printing options include screen printing, direct-to-garment printing, and vinyl heat transfers. Our embroidery options include flat embroidery, 3D embroidery, and applique embroidery. If you have specific customization needs, please contact us and we would be happy to help.

Yes, we offer discounts for bulk orders. The exact discount will depend on the specific order, so please contact us to discuss pricing and discounts for your order.

At our company, we take pride in delivering high-quality custom apparel to our customers. If you notice any issue with your order, please contact us immediately. Our customer service team will do their best to assist you and try to make any necessary edits before production begins.

As all of our orders are custom made to your specific design and requirements, we ensure that you are 100% satisfied before going ahead with production. Therefore, we don't accept any returns for change of mind. However, if there is a problem with your order, please contact us immediately, and we will do our best to assist you.

We offer a 12-month warranty on products for defects in materials and workmanship. If you notice any issue with your order due to manufacturing defects, please contact us, and we will work with you to resolve the issue.

We are proud to partner with The Smith Family, an Australian charity that supports disadvantaged children and young people to create better futures through education. We donate a portion of our profits to help support their mission and make a positive impact in our community.

Yes, we do! We understand that choosing the right design and material for your custom apparel can be challenging. That's why we offer an extensive sample list that you can view before placing your order. Our team can come to you to show you our samples, discuss your requirements, and provide recommendations.

Absolutely! Before we begin production, we will provide you with a digital proof of your design for your approval. This will allow you to see how your design will look on the garment and make any necessary changes before production begins.

We offer an extensive sample list that you can view before placing your order. Our team can help you select the right size and fit based on your requirements. If you need custom sizing, we can work with you to create a custom pattern that will ensure the perfect fit.

Booking an appointment with us is easy. Simply click on the "Book an Appointment" link on our website and select a convenient time and date that works for you. Our team will be in touch with you to confirm your appointment and discuss your requirements.

Our delivery costs vary depending on the size and weight of your order, as well as the delivery location. We use a variety of shipping providers to ensure that we can offer you the most competitive prices possible. To get an accurate estimate of your delivery costs, please contact us with your order details and delivery address. We'll be happy to provide you with a quote and answer any other questions you may have about our delivery process.